We believe distributed teams deserve better tools.
Kickdrum has been working with hybrid onshore and offshore teams for decades. Our people are distributed geographically and across many time zones, working on very large software projects around the clock.
We build products internally that help distributed teams communicate more effectively and more securely.
Sometimes we make them available for other teams to benefit.
One-click recording to capture anything on your screen or everything in your meeting. Record your screen, face, and voice then share a link to gain shared understanding.
Shareable links that work in any communication tool. Viewers see animated thumbnail previews and watch instantly with nothing to download or install. Share directly to Gmail, Jira, or Slack.
Crop animated GIFs that stand out and make your point with motion. Quickly trim videos to narrow down the important context. Add you brand’s logo and colors or remove your screen, face, or audio.
Securely select and limit viewer access to protect sensitive videos. Set visibility to individual email addresses, entire email domains, Jira teams, or Slack teams so you can share video safely
for Jira / Service Desk
Quickly create and share personalized videos
Record or attach reusable videos from your video library. Create videos that speak directly to your customer and increase overall satisfaction and engagement.
Reduce the time it takes to resolve a ticket
Quickly send a reply in Jira Service Desk that completely answers your customer’s questions – All the information in a 1-minute video compared to a 500-word email.
Increase your customer’s understanding, visually
Video increases the likelihood of a customer understanding your reply 5X more than written communication.
Team Secrets uses encryption to protect attachments from the moment you start uploading until they're opened by the recipient. Snooping on the transfer or the file will result in something undecipherable.
Team Secrets ensures that anyone opening your secret is authenticated using up to 3 forms of ID. Passphrase and 2FA with mobile phone means only the team members you choose can assemble the keys necessary to decrypt.
Privacy for Files and Fields
Your team is already sharing sensitive files and text fields in Gmail so it’s time to get them secured. Encrypt passwords, SSH keys, secret tokens, AWS credentials - any text or file you need to keep secret.
Privacy for Files and Fields
Your team is already sharing sensitive files and text fields in Jira so it’s time to get them secured. Encrypt passwords, SSH keys, credit cards, AWS/Azure credentials - any text or file you need to keep secret.
Encryption is used to protect attachments and text fields from the moment you start uploading until opened by recipient. Anyone opening your secret is authenticated using up to 3 forms of ID including Passphrase and 2FA.
Compliance with Audit Logs
Team Secrets features a complete log of secret creation and decryption events to understand who accessed what and when. There’s even a record of any failed or unauthorized attempts to gain access to the protected data.