Work Location: Bengaluru, India
Reporting to: Director of Engineering
Experience: 10+ Years
Position Overview
As a Hands-On UX Lead / Principal UX Designer at Kickdrum, you will not only be responsible for crafting exceptional user experiences but also for championing a culture of customer-centricity throughout our design process. You will lead by example, actively contributing to the designs and the design process while also guiding and mentoring a team of talented UX designers. The ideal candidate is a seasoned UX professional with a proven track record in designing innovative and intuitive user experiences, coupled with significant experience in customer-facing roles and a passion for leadership, mentorship, and advancing the field of user experience design.
Responsibilities
Hands-On Design:
Actively contribute to designs. Ensure that the design solutions align with business objectives, user needs, and industry best practices.
Lead the creation of prototypes and continuously iterate on designs based on user insights and evolving project requirements.
Design Leadership & Collaboration :
Provide leadership and mentorship to the UX design team, fostering a culture of innovation.
Work closely with cross-functional teams to understand project requirements and ensure seamless collaboration.
Act as a bridge between design, development, product managers, and other stakeholders.
Customer-Facing Engagement:
Engage directly with customers to gather insights and feedback, integrating their perspectives into the design process.
Advocate for customer-centric design principles and methodologies within Kickdrum, ensuring that user needs remain at the forefront of decision-making.
User-Centric Strategy:
Drive the overall UX strategy, incorporating user insights, market trends, and business goals.
Advocate user-centered design principles and methodologies at Kickdrum.
Innovation and Trends:
Stay abreast of industry trends, emerging technologies, and design innovations.
Drive continuous improvement by incorporating new and cutting-edge design methodologies
Experience:
10+ years of experience in Software and UX design.
Proven experience as a UX designer, with a strong portfolio showcasing innovative and user-centric designs.
Demonstrated leadership experience, ideally in a principal or lead UX design role. Proficiency in team management, with the ability to lead a diverse design team
Strong understanding of design principles, information architecture, and usability best practices.
Excellent communication skills and the ability to articulate design decisions to both technical and non-technical stakeholders.
Prior experience collaborating directly with customers, actively engaging in design reviews, and incorporating feedback into iterative design processes
Ability to think strategically and translate business goals into actionable UX strategies.
Experience developing and implementing design systems for scalable solutions.
Up-to-date knowledge of industry trends and a passion for staying at the forefront of UX design.
Proficiency in working with design software like Figma, Sketch, Affinity Design etc.
Portfolio:
Education: